Made for the Late Ones

Track Your JV Order

Follow your Julian Valis watch from our workshop to your wrist.

Why JV

What defines Julian Valis watches

01

Distinct Collections

ARMADA, OPEN HEART, DATUM and ABYSS offer clearly differentiated watch styles within one collection lineup.

02

Chronograph & Classic

From the ARMADA chronograph to the classic perspective of DATUM, each model carries its own design intent.

03

ABYSS Color Options

The ABYSS collection offers different dial, bezel and strap combinations, from understated to expressive.

04

Made for the Late Ones

A brand attitude expressed across the Julian Valis lineup — direct, confident and modern.

Julian Valis OPEN HEART editorial

Julian Valis — JV

Brand Story

Julian Valis brings together four distinct collections: ARMADA, OPEN HEART, DATUM and ABYSS. From the chronograph character of ARMADA to the classic lines of DATUM and the visible movement of OPEN HEART, each has a perspective of its own.

Made for the Late Ones. Watches with character, made to be part of your everyday life.

WatchesABYSSOPEN HEARTARMADA

FAQ

Find quick answers about tracking, delivery delays, customs and missing packages.

How can I track my order or check its shipping status?

Choose Tracking Number and enter the number from your shipping email, or choose Order Number and enter your order number and email address. New tracking information may take 24–72 hours to appear after shipment.

When will my order ship, and how long will delivery take?

Check your order confirmation and our shipping policy for the dispatch and delivery information that applies to your order. Once dispatched, this page shows the carrier’s latest updates.

Why hasn’t the tracking information updated, or why is my package delayed?

There can be a gap between carrier scans, especially during international transit, handoffs and customs checks. If your shipment has gone beyond its estimated delivery window, contact us with your order and tracking numbers.

What if my package shows as delivered but I haven’t received it, or only part of my order arrived?

Check your mailbox, parcel locker, reception and any safe place shown in the carrier’s delivery record. Check whether your order has more than one tracking number. If you still cannot locate it, contact us so we can help.

What if delivery fails, my address is incorrect, or there is a customs issue?

Contact us promptly with your order number and the carrier’s message. We will help you understand the next steps. Address changes or redelivery depend on the shipment’s current stage and the carrier.

Still need a hand? Contact us